Pitsco Education | Services That Support Classroom Success

Educational and Technical Services

Ongoing Support from Setup to Implementation and Beyond

At Pitsco Education, caring customer service is something we always strive to provide. We have worked hard to create a service network that offers customers professional, personal support. Whether it be through our internal service, our field service representatives, or one of our education advisors who represent us around the country, we hope to get to know you and better meet your needs.

Great service has been important to Pitsco since the beginning. We continue to work hard to uphold this founding principle by offering a variety of services that support our customers in creating sustainable STEM programs.

Technical Services

Our customer service/technical support technicians assist in setting up lab curriculum at designated intervals during the school year. Technicians make periodic visits to program locations to verify that technology components and equipment are functioning properly.

Educational Services

Our educational services managers (ESM) provide scheduled on-site support. These talented individuals are former educators who coach implementing teachers on techniques found to be successful with our programs. They check in regularly to offer educational support and ensure that optimal student success is achieved.

Lifetime Customer Service

Once a customer, always a customer. We offer lifetime customer service free of charge via toll-free phone service, email, and online services. Pitsco Education customer support personnel can be reached by calling 800-774-4552 during normal service hours (central standard time), Monday through Friday, or through www.pitsco.com/support.

“I’ve never once called Pitsco and not had them treat me like I was their most important customer. I can call anytime, and they have the answer, whatever I need. I need ideas for summer school activities, and they have something for me.”

– Byron Clemsen, teacher, John Handley High School, Winchester, Virginia

“Pitsco always thinks about the student AND the teacher. Always right there ready to answer any questions, no matter how small they may seem. Very friendly and helpful.”

– Jackie Derr, STEM lab teacher, Perrysburg Junior High School, Perrysburg, Ohio

“Pitsco provides not only materials, but full support. They are small enough to be personable and friendly and large enough to be efficient. They are clearly passionate about their mission to engage all kids in high-quality STEM education.”

– Debra Rouse, K-6 STEM specialist, North Cedar Community School District, Lowden, Iowa

“The Pitsco products have been extremely easy to utilize in our programs. They come with detailed instructions, and if we do happen to have any questions, the Pitsco team is amazing and helps us out in any way possible.”

– Mara Bland, director of education, Permian Basin Petroleum Museum, Midland, Texas

Our service experts go the extra mile

Ongoing Support from Setup to Implementation and Beyond

Technical Services

Educational Services

Lifetime Customer Service

Support

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