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Where Is My Order?

In-stock items will normally ship from our warehouse within 24 hours of your order. Most orders are delivered within 10 days of order placement. If your order has been delayed, it may be due to one or more of the following: If your order . . .

Problem with My Order

Order is delayed – Contact us . Problems after delivery – Carefully inspect the contents of your order upon delivery. Small items may have settled and may be hidden at the bottom of the box. If you find a problem, please contact us immediately. . . .

Other Ordering Methods

In addition to ordering our products online, you may order by telephone, fax, or mail. Telephone – Call toll-free at 800-835-0686 (Outside the US: 620-231-0010). Our friendly staff is in the office Monday through Friday from 7:30 a.m. to . . .

Shipping Outside the U.S. or Canada

We cannot process your order on our Web site if: Your credit card billing address is outside the U.S. or Canada or You wish your order shipped to an address outside the U.S. or Canada These orders must be placed over the . . .

Out-of-Stock Items (back orders)

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